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Church Mouse Creations
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Store Policies
Opened 11.27.2012
75 items for sale

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Store Policies

Welcome

Thank you for visiting ChurchMouseCreations.
Hand made custom designed or ready to ship silk flower wedding bouquet packages.

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Payment

PayPal
Personal checks and money orders are accepted.
Payment must clear before items are shipped.
50% deposit is required prior to starting custom orders. Balance to be paid before item is shipped.
*DEPOSITS* - All custom work requires a deposit. After all details are confirmed, a deposit listing will be created. This amount is not refundable, as it is used to purchase supplies necessary for the bridal bouquet set.Balance and shipping costs will need to be paid upon approval of the finished product photos, at which point, an opportunity will be given to adjust flowers/wrapping to your liking. A second listing will be set up to make final balance payment.

Shipping

Items shipped within the US will be shipped through USPS.
Items will be insured. (Alaska and Hawaii - please contact me for shipping estimate prior to check out)
All other locations - contact me for shipping quote based on destination.
International buyers - Buyers are responsible for all duties and custom charges.

Ready to ship items will be sent 3-5 days after payment has cleared.
Custom orders can be sent as early as 1-3 weeks after payment has cleared if I have your silk flower selections in inventory. Please allow six weeks if flowers chosen need to be ordered from my silk flower supplier.
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Refunds and Exchanges

I want you to be satisfied with your purchase. If you are not - please contact me within 3 days of receiving package. I will work with you to resolve issue.
Due to the nature of online business, shipping and handling fees are non-refundable
If an item is damage in shipping- Please save all of the original packaging materials.